Soko Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Soko collects, uses, shares, and protects information about you when you use our service. By using Soko, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your personal information and being transparent about our data practices. This policy applies to all users of the Soko platform, including website visitors, registered users, buyers, and sellers.

We collect information you provide directly to us, such as when you create an account, list an item, or contact us for support.

We use the information we collect to provide, maintain, and improve our services. Specifically:

We may share your information in the following limited circumstances:

• With Other Users: When necessary to facilitate connections (e.g., contact information for arranged meetups, seller information for buyers, buyer information for sellers)
• Service Providers: With trusted third-party vendors who help us operate our platform (hosting, analytics, customer support, communication tools)
• Legal Requirements: When required by law, court order, or to protect rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)
• With Your Consent: When you explicitly authorize us to share specific information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We retain your information for as long as your account is active or as needed to provide you services. Specific retention periods depend on the type of information and legal requirements.

You have several rights regarding your personal information. These may vary based on your location:

We use cookies and similar technologies to collect information about your browsing activities and to provide personalized content and targeted advertising.

You can control cookies through your browser settings. Note that disabling certain cookies may affect your experience on our platform.

Our service may contain links to third-party websites or services, or integrate with third-party platforms. We are not responsible for the privacy practices of these third parties.

• Social media platforms for sharing and authentication
• Communication services for user messaging
• Analytics services for platform optimization
• Customer support and communication tools
• Advertising networks and marketing platforms

We encourage you to review the privacy policies of any third-party services you interact with through our platform.

If we become aware that we have collected personal information from a child under the applicable age limit, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@sokomarket.app.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

• We use standard contractual clauses approved by regulatory authorities
• We work with service providers that maintain appropriate data protection standards
• We conduct due diligence on international partners and vendors
• We comply with applicable cross-border data transfer regulations

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We will post the updated policy on this page with the effective date.

• Material changes will be prominently highlighted
• We may notify you directly of significant policy updates
• Continued use of our service constitutes acceptance of changes
• We encourage you to review this policy periodically

If you have questions about this Privacy Policy, need to exercise your privacy rights, or have concerns about how we handle your personal information, we're here to help.