Help Center

Simply click on any auction, enter your bid amount, and click "Place Bid". Make sure your bid meets the minimum increment requirement.

You'll receive an email notification and can contact the seller directly to arrange payment and delivery through our secure messaging system.

No, Soko does not process payments in the app. All transactions are completed directly between buyers and sellers outside the platform. We recommend meeting in safe, public places for exchanges.

Bids are binding commitments. However, in exceptional circumstances, you can contact support within 1 hour of placing the bid to request retraction.

After winning an auction or if you have questions, use our secure messaging system by clicking "Contact Seller" on the listing page.

Contact the seller first to resolve the issue. If unresolved, you can report the problem to our support team through the Help Center.

Go to "Sell" in the main menu, click "Create Listing", add photos and description, set your starting price, and publish your auction.

Yes! Download the Soko app from the App Store (iOS) or Google Play Store (Android) to buy and sell on the go.

Use the "Report" button on any listing or user profile, or contact our support team directly with details about the suspicious activity.

We prohibit illegal items, weapons, drugs, counterfeit goods, and adult content. See our Terms of Use for the complete list of prohibited items.